Toyota of Portland

Training Academy

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Toyota of Portland

Training Academy

Readiness0%Not started
Training Days0 / 2430-day ramp checkpoints
Observed Skill0.0Manager-scored role plays
Certification0 / 20Final process checklist
Software0 / 0Dealer system certification

Daily assignments

30-Day Development Plan

Source manual

Training Guide Reader

Watch and debrief

Walkaround Video Training

Watch with a manager, then score the rep on personalization, feature-to-benefit language, customer involvement, and trial closes.

More YouTube Searches

Daily systems

Dealer Software Training

Practice each item in the real dealership system or a manager-approved training environment. Managers certify that the salesperson can perform the task without prompting.

Focus CRM

Manager-Ready Note Builder

Use this pattern for every showroom visit, phone call, lead response, and unsold follow-up.

Website inventory

Inventory Checker

Quickly search Toyota of Portland website inventory. Always verify availability, pricing, location, and manager notes before presenting a vehicle as available.

Manager observation

Core Skill Scorecards

Practice under pressure

Role-Play Scenarios

Knowledge and judgment

Training Knowledge Check

Manager sign-off

Final Certification Checklist

Print or review

Progress Report